Google suspended your business listing. Here's how to get it back.
Send us your suspension notice. Within 24 hours you get the likely cause, what to change on your profile first, the exact proof to gather, and appeal text written for your case.
Checkout shows Story With Me, the company behind Relisted.
Your Business Profile has been suspended because it doesn't follow our guidelines.
Address shown: 1418 Elm Ct (owner's home)
- Likely cause: a home address shown publicly on a service-area profile
- Fix first: hide the address, set the service area, keep one category
- Proof to gather: contractor license, utility bill, photo of the branded van
- Then appeal: short, factual, evidence attached, no apologies
Example case. Every kit is built from your own notice and answers.
Four steps, in the right order
Appeals tend to fail when the problem is still on the profile, or when the proof doesn't match the reason for the suspension. The kit fixes both before you hit submit.
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Diagnose
Upload the suspension email and answer 10 questions about how your business operates. We match it to the guideline you most likely tripped.
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Fix the profile first
A short list of edits to make before appealing: name, address, service area, categories. Appealing with the issue still live is an easy way to get rejected.
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Gather the right proof
A checklist of the documents and photos that fit your specific cause, so you send what a reviewer needs to see and nothing that muddies it.
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Submit the appeal
Appeal text written for your case, plus where to submit it and what to do if Google asks for more.
What it costs to get your listing back
Typical options, so you can pick the one that fits how much time you have.
| Do it yourself | Relisted | Hire an agency | |
|---|---|---|---|
| Price | Free | $99 | Usually $250 to $800 |
| Cause identified | You guess from blog posts | Matched to your notice and answers | Yes |
| Fix list and proof checklist | Generic | Specific to your cause | Yes |
| Turnaround | Your evenings | Within 24 hours | Varies |
| Account access needed | No | No, never | Often |
This is for you if
- You run a real business with a license, registration or tax ID you can show
- Your profile was suspended or disabled, and you don't know exactly why
- You tried an appeal and it was rejected
- You serve customers at your location or travel to them
We'll turn you down if
- The address is a virtual office, mailbox or coworking desk you don't staff
- The listing exists only to generate leads for someone else
- You want help getting around a guideline rather than following it
If we decline your case after checkout, you get a full refund.
Questions
Can you guarantee my listing comes back?
No one can. Google makes the decision. What the kit does is make sure your profile is compliant and your proof matches the reason for the suspension, which is what reviewers look for.
Do you need my Google password or account access?
No, and we'll never ask for it. You make the changes and submit the appeal yourself, from your own account.
What do I need to send you?
The suspension email or a screenshot of the notice in your dashboard, plus answers to about 10 questions on how your business operates. It takes about 10 minutes.
How long does Google take to review an appeal?
It varies from a few days to several weeks. Don't create a new listing while you wait: Google treats that as a duplicate and it can make things worse.
My first appeal was already rejected. Can you still help?
Yes. Send the rejection along with the original notice. A second appeal needs to address what the first one missed, and that's usually the proof.
What if you can't find a fixable cause?
We'll tell you, and you get a full refund.
I manage profiles for clients. Is there agency pricing?
Yes. Email us with roughly how many profiles you manage.